Prime Goods – Terms & Conditions

1. General Information
Welcome to Prime Goods! By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read these carefully before purchasing from our site.

2. Products and Services
Prime Goods specializes in selling a variety of imported products from China, including but not limited to shoes, bags, home decor, electronics, and other general goods.

3. Pricing and Payment
All prices are listed in [Currency] and are subject to change without prior notice. We accept the following payment methods:

  • Credit/Debit Cards
  • Mobile Payments
  • Bank Transfers

4. Shipping and Delivery

  • Shipping is available across [list your shipping locations].
  • Delivery timelines vary depending on your location and the nature of the products. Estimated delivery dates will be provided at checkout.
  • Prime Goods is not responsible for any delays caused by courier services, customs, or unforeseen circumstances beyond our control.

5. Returns and Refunds
We strive to ensure customer satisfaction. However, if you’re not happy with your purchase, we offer returns and refunds under the following conditions:

  • Eligibility: Items must be returned in their original condition, unused, and in the original packaging.
  • Return Window: Returns must be initiated within [number] days of receiving the product.
  • Process: To initiate a return, please contact our customer service at +8801997270945 or via email at support@primegoodsbd.com with your order number and reason for return.
  • Refunds: Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within [number] business days via the original method of payment.
  • Non-returnable Items: Certain items, such as custom products, perishable goods, or items marked as final sale, are not eligible for returns or refunds.

6. Cancellation Policy

  • Orders can be canceled within [number] hours of placing the order, provided the product has not been shipped. After this window, orders cannot be canceled.

7. Product Availability
While we strive to keep our stock updated, certain products may become unavailable without notice. If an item you’ve ordered is out of stock, we will inform you and offer an alternative product or a full refund.

8. Liability
Prime Goods is not liable for any direct, indirect, or incidental damages resulting from the use of our products or services. Customers are responsible for reading product descriptions and using products as intended.

9. Governing Law
These Terms & Conditions are governed by the laws of [Your Country]. Any disputes arising from the use of our site will be subject to the jurisdiction of [Your Courts].

10. Changes to Terms
Prime Goods reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page, and continued use of our site implies acceptance of the updated terms.

Contact Us
For any queries regarding these Terms & Conditions, please contact us at: